Level 2 in Business Administration

business administration apprenticeship

Course Description

Who is the Apprenticeship for?

This Apprenticeship is ideal for any student looking to work in entry-level administrative roles that contribute to the operational and organisation responsibilities of the organisation, whether it is in the public, private or charitable sector.

Business administration incorporates many roles and responsibilities and you would be at the heart of your company’s success by supporting the smooth running of the business.

Typical roles that this Apprenticeship will support are:

Administration Assistant, Receptionist, Personal Assistant, Office Assistant & Legal or Medical Secretary.

What will you learn?

This Apprenticeship has been designed in close consultation with employers so that you will be fully equipped with the skills needed to succeed in a demanding and fast-paced work environment. You will learn how to successfully work independently and as part of a team, provide first-class communication and practically manage data and information.

Our Apprenticeships give you training that is tailored to meet the business needs of your company, providing job-specific skills vital for peak business performance.

How will you learn?

Our Personal Tutors will deliver high-quality face-to-face learning and coaching and provide all the resources your Apprentice will need to progress quickly. Future Step Education provide real-time learner information to your company so that they will always know what you are learning and how you are progressing.

focus awards

This Apprenticeship will develop your knowledge, skills and behaviours:


Principles of providing an administrative service • Production of a business document • Managing information & GDPR • Developing & delivering presentations • Equality, diversity & inclusion • Health & safety in the workplace • Employment rights & responsibilities


IT skills • Interpersonal skills • Organisation of self • Attention to detail • Reflective practice


Professional conduct • Ownership/responsibility • Team working

Contact Us Now

If you would like to know more about what we do or the opportunities we might have for you then please don’t hesitate to get in contact now.