5 Essential Skills of a Quality Assurance Practitioner in Education and Training

Internal Quality Assurance Professional

5 Essential Skills of a Quality Assurance Practitioner in Education and Training

Internal quality assurance practitioner or Internal Verifier (IV) can sound like quite daunting job titles  They are that person who appears at various times of the year to ensure that teachers and assessors are doing their job properly. That person who writes a report on the effectiveness and accuracy of either or both the teaching and assessment you are delivering. But the truth is, an Internal quality assurance practitioner (IQA) is there for the benefit of all involved in the learning journey. An effective IQA can shape, mould and improve the experience of both teachers and learners and add value in places that others might not recognise.

So what is quality assurance? Quality Assurance (QA) play a crucial role in the field of education and training, ensuring that institutions deliver high-quality learning experiences and programs to students. In this blog post, we will explore five essential skills that are vital for QA professionals in the education and training sector, enabling them to excel in their roles and contribute to the overall quality enhancement of educational institutions.

1.Understanding of Education Standards and Regulations:

To be effective in the field of education and training, QA professionals must have a deep understanding of the relevant standards and regulations. They need to be well-versed in the accreditation requirements, curriculum frameworks, assessment guidelines, and other regulatory aspects that govern educational institutions. This knowledge equips QA professionals with the ability to evaluate the adherence to these standards, identify areas of non-compliance, and provide recommendations for improvement. By staying up-to-date with the latest developments in education policies and standards, QA professionals can ensure that institutions are meeting the necessary requirements and delivering quality education.

 2. Data Analysis and Evaluation Skills:

QA professionals in education and training must possess strong data analysis and evaluation skills. They need to be able to collect, analyse, and interpret data from various sources, including student assessments, program evaluations, and institutional performance indicators. These skills enable them to identify trends, patterns, and areas of improvement in educational programs and services. By analysing data effectively, QA professionals can provide evidence-based recommendations for enhancing teaching and learning practices, curriculum development, and student support services. Their ability to evaluate and interpret data is crucial in driving continuous improvement efforts within educational institutions.

3. Effective Communication and Collaboration:

Effective communication and collaboration are essential skills for QA professionals in education and training. They need to communicate clearly and concisely with diverse stakeholders, including administrators, faculty, staff, and external accrediting bodies. QA professionals should be able to present their findings, reports, and recommendations in a manner that is easily understood by both technical and non-technical audiences. Strong communication skills also facilitate effective collaboration with different departments and teams within the institution, fostering a culture of transparency and shared responsibility for quality enhancement. By building strong relationships and effectively communicating their insights, QA professionals can drive positive change and improve the overall educational experience for students.

4. Knowledge of Assessment and Evaluation Strategies:

QA professionals need to have a solid understanding of assessment and evaluation strategies used in education and training. They should be familiar with various assessment methods, such as formative and summative assessments, rubrics, standardized tests, and performance-based evaluations. This knowledge enables QA professionals to evaluate the effectiveness of assessment practices, ensure alignment with learning outcomes, and identify opportunities for improvement. Additionally, they should be well-versed in evaluation techniques, including program evaluation, course evaluations, and feedback mechanisms. By applying their knowledge of assessment and evaluation, QA professionals can provide valuable insights to enhance teaching and learning practices and promote student success.

5. Continuous Professional Development:

In the ever-evolving field of education, QA professionals must be committed to continuous professional development. They should actively seek opportunities for learning and growth, such as attending conferences, workshops, and professional development programs. Staying updated with the latest trends, research, and best practices in education and quality assurance is essential for QA professionals to adapt to changes, bring innovative solutions, and provide informed recommendations. By investing in their professional development, QA professionals can contribute to the ongoing improvement of education and training programs and stay at the forefront of their field.


Quality Assurance professionals in education and training play a vital role in ensuring the delivery of high-quality learning experiences and programs. By cultivating the five essential skills we have mentioned today, QA professionals can make a significant impact on the quality of education within institutions. These skills empower them to identify areas for improvement, provide evidence-based recommendations, and contribute to the overall success of educational programs. By honing these skills, QA professionals in education and training can navigate the dynamic educational landscape and champion excellence in teaching, learning, and student outcomes.

If you would like to find out more about becoming a quality assurance practitioner then please contact us for a chat about the options we have to get you fully qualified.